The Team
Leon Colaco & Arriz Andulan
Co-Founders & Directors of Client Success
For healthcare providers, balancing patient care with complex administration is a constant challenge. At Tasi Spring, founders Leon Colaco and Arriz Andulan serve as the on-the-ground leadership bridge between your practice and their global operations team. Based permanently in the United States and Guam, they provide local clients with an accessible, trusted partnership—ensuring global coordination happens seamlessly in the background without disrupting your daily clinical workflows.
Leon and Arriz personally lay the groundwork for a robust exploration of each clinic’s practices, designing tailored solutions that convert strategic insights into real bottom-line value. While they manage client success and high-level strategy in your time zone, Tasi Spring’s dedicated offshore team executes the day-to-day medical billing, coding, transcription, and Revenue Cycle Management (RCM).
By serving as your local, everyday points of contact, Leon and Arriz remove the friction of global outsourcing. They bring responsive, transparent oversight to your administration, allowing your practice to confidently focus on what matters most: patient care.
Arun Kumar Palakala
Director of Global Operations
 Arun Kumar Palakala anchors Tasi Spring’s global delivery capabilities, overseeing the daily operations, technology integration, and performance of the India-based service team. With nearly two decades of deep expertise in medical billing, coding, transcription, and Revenue Cycle Management (RCM), Arun has a proven track record of driving maximum efficiency and peak financial performance for healthcare practices.
At Tasi Spring, Arun’s mastery lies in building, training, and running a highly skilled workforce that seamlessly scales to meet the evolving demands of any clinical practice. Backed by the highest level of industry certifications, Arun and his team are experts in navigating the distinct billing landscapes, regulatory requirements, and compliance standards of both U.S. and Guam-based medical practices. He directly manages this dedicated team of billing specialists, ensuring flawless, compliant execution across every stage of the revenue cycle—from precise coding and swift claims submission to payment posting and rigorous collections.
A continuous innovator, Arun has successfully implemented advanced billing technologies that boost accuracy and workflow efficiency by 25%, while masterfully negotiating contracts with major insurance providers to secure optimal revenue. Combining top-tier technical expertise with a passion for exceptional service, Arun ensures the backend operations deliver the accurate, timely, and scalable results that clients need to thrive.
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